In March 2017, I was hired as the Lead Product Designer at Stayawhile. Stayawhile's mission was to create a branded network of furnished apartments for stays of a month or more. After passing an initial background check, users would have full access to all of our units and can book them with no concerns about safety or paperwork. All Stayawhile units would be furnished to our brand standards and would come with all the utilities you'd need including wifi, cable, a fully-stocked kitchen, bathroom amenities and much more. At the time there was no app in place and zero apartments in our portfolio. I was a part of the tech team, a scrappy team of three consisting of our CTO, our full-stack developer and me. In two months I had wireframed, designed, branded and coded the front-end for the entire first-version of the application.
With hundreds of wireframes produced in a short amount of time, countless edits to our brand direction and developing the CSS UI library for the entire site, our MVP was ready. The apartment team also had their hands full in leasing, furnishing and setting up utilities in several apartments in the span of a couple months.
After initial feedback from customers, we decided to pivot our brand direction, emphasizing a more colorful, younger aesthetic. We hired Big Human to come up with a new aesthetic for us, with a new color scheme and illustration style.
Most pages on the site are static, with the exception of the user dashboard and locations/listings pages which were dynamically populated using a Python framework called Flask.
The user dashboard has multiple states:
The dashboard for full members also comes with multiple states:
The Locations page is arguably the most complex page on the site. This is where users would most likely spend the majority of their time. Since we wanted to encourage users to look at the apartments we offer as a network, units from every city we're established in—NYC, Boston and Philadelphia—can be viewed at once from this page.
In order to show multiple cities within the same apartment view, I coded a 'sticky' interaction where the city map follows the units until the bottom of its container.
I designed a unique set of symbols to represent unique amenities and policies found in the apartment building.
Since we frequently have multiple units within the same building, I designed a nested display where the full cell represents a building with its own metadata and the actual apartment units are nested inside with its corresponding information. The building address, neighborhood, amenities and policies are also 'sticky', following the user scrolling down the page until it reaches the end of its container.Since this is a single page with almost thirty apartments, filtering is essential to the user experience. I designed a set of filters for the following parameters:
For the most part, these filters are a series of customized checkboxes, while the policies are actually radio buttons. The amenities selection is a series of customized checkboxes, where the icon itself is the checkbox. Policies were built as radio buttons since—for example—a filtered unit cannot be both smoking and non-smoking.
Once your filters were selected, I wanted users to be able to tell for the most part what they had selected without needing to open up the filter again. For the dates and price, a simple text change would suffice. For amenities and policies, I inserted the up to two of the selected icons into the button itself. Any number of selected items larger than two would be replaced by the number representing the amount selected there.
It was also important to design both an empty state if the filters turned up no units and an error state in case anything went wrong with the filtering system.
I also designed a view for apartments under renovation or furnishing that is available to be booked.
Once you click on a unit, you're taken to its unit page where you can get a full size gallery, more information on the amenities and policies in-place and a booking block, where users can see when the unit is available and book based on that availability.